a sorry, or even a sympathetic tone would go a long way. He says unapologetically, ' Our system must be confused with another product.' and walks away.įirst of all. In a last ditch effort, I show him the google search which shows them saying it is in stock. We probably don't have it.' as if I am an annoyance at this point. A few minutes later, 'hey brah' dude comes over and says, 'Like I said. Nobody says a word to me while I stand there. I'm left standing in the corner like a pariah for 8 minutes while the person below 'checks'. The other guy must be the one I spoke to on the phone and feeling guilty so he picks up the phone and calls 'downstairs' and asks someone to check. 'Yeah well, if it's not here, we don't have it' Hey Brah dude says with zero remorse. Um, I just called an hour ago and you said 20 bottles. 'I don't think we have it.', says the 'hey brah'-ish dude. They walk to the shelf where it should be and it's not there. I told them I called earlier and what I was there to pick up. Almost 10 minutes goes by since I walked in and was #2 in line and finally the regular leaves. 'They'll help you.', he said barely looking up. After about 4 minutes of standing there, I asked the computer dude who didn't look up once, if his lane was open. Two are BS'ing with one customer (sounded like a regular, so I get it, good practice to fawn over a repeat customer) and the other was tapping away at the register on a computer.
I get into the store and there are three employees working there. He assured me that they showed 20 bottles available. I told them I planned to come in from across town to pick it up, so I wanted to check before I walked all the way there. They had a certain bottle of wine I was looking for and I called in advance to ask them if they were sure it was in stock. but if you are looking for a single bottle, you are treated like you walked in and asked to use their bathroom because the one next door is broken. Customer service here seems great if you are spending a lot of money. To find out more about Acker Wines and the ‘All-Stars Uncorked’ events head to review for completely wasting my time.
#ACKER WINES SERIES#
The Acker Wines tasting series also features Paul Pierce, Kevin Love, Kyle Kuzma, and JJ Redick. Once you register you’ll receive an email with the Zoom link that you can use to join when the session begins Tuesday night at 5pm PST. To register for the ‘All-Stars Uncorked’ virtual tasting with Trail Blazers forward Carmelo Anthony click here. The great thing about wine is it always leads to amazing conversation, and that is exactly what we will be doing next Tuesday night!" - Chairman of Acker Wines John Kapon told NBCSNW I’m looking forward to opening a few bottles together and discussing wine, sports, and life. Part of that chapter is the world of wine, about which he is very passionate.
#ACKER WINES PROFESSIONAL#
His professional career has been exceptional and watching his next chapter unfold beyond basketball is very inspiring. "As someone who has lived in New York for over forty years, as both a Syracuse and a Knicks fan, and an avid basketball lover, I’m extremely excited to have Carmelo Anthony involved in our Acker All-Stars Uncorked Series. John Kapon, Chairman of Acker, is thrilled to have Melo be part of this exclusive event.
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